Security Cleared Staff Augmentation – Case Study
CHALLENGES Our client, a major defense contractor, had a critical need for staff augmentation to support a new high-profile project, specifically for security clearance. They were facing challenges in finding the volume of resources required with the necessary clearances, immediate availability, and a specific location. The tight deadline of the project added further pressure to …
Field Services Device Upgrades – Case Study
CHALLENGES Our client was working with a domestic Australian bank that needed to upgrade all of their branch terminals across their network. The work needed to be completed out of business hours, during weekends. This impacted all 1,800 branches and 10,000 devices across Australia, including remote locations. This required a detailed project plan and coordination …
Cyber Attacks: Not If, But When
From Myth to Reality: The Growth of Cyber Threats Cyber threats have existed as long as the internet, but for a long time they were tall tales and urban legends that only happened to those who strayed from the well-lit paths and refused to update their systems or used “password123”. However, as the world becomes increasingly …
International Cybersecurity Assessment & Implementation – Case Study
Challenge Our client, a mining organisation, needed help to rectify outstanding audit items and implement and operate a cybersecurity framework with very limited resources and skills across multiple international mining locations. Given they only have a small IT team, a standard implementation of a security framework was not an option, as it would have put a …
Identify Gaps with a Bespoke Cybersecurity Assessment – Case Study
Challenges Our client, a globally recognised automotive club, recently wanted to run a network security check to ensure everything was up to standard and to identify any gaps or weaknesses before they became big problems. They needed a trusted advisor with experience in the industry who could provide guidance, insights, solutions and steer them in …
Cybersecurity: Why You Need to Invest
As we rely more and more heavily on technology in today’s world, protecting sensitive information has become a bigger and bigger concern for businesses of all shapes and sizes. Whether you’re a part of a big corporation dealing exclusively in I.T. software or a small business selling retail products online, cybersecurity should be a concern …
Excellence in IT Services: Why Our Partnership Wins Awards
Recently we had the honour of winning the CRN Impact Award for Customer Experience (Partner), as well as being nominated for Partner of the Year in the same evening. This award came from our outstanding work with Accenture where we were able to reduce wait times by 90%, improve team productivity by 1600%, and increase …
Managed IT Services are vital to improving your business. How to make sure yours ticks all the right boxes.
What are Managed IT Services and how can they help your business? In today’s fast-paced business environment, agility and efficiency are paramount. Managed IT Services offer a solution for organisations looking to optimise their IT infrastructure without the overhead costs of an in-house team. By partnering with a Managed Service Provider (MSP), you gain access to …
Agile Project Management – Case Study
CHALLENGES Green Light was approached by an international partner seeking assistance with a software development and deployment project which defined, developed and deployed a series of automations that simulate the actions of NBN Network Engineers. The automations were defined and delivered in small iterative software packages. There were many stakeholders involved and sponsoring the project …
Managed Services – Case Study
CHALLENGES Our partner, a national electronics and appliance retailer, needed help with tech support and customer service. They requested minimal support because they didn’t know Green Light could provide more benefits to this partnership. This retailer often kept their servers in whatever space they could, usually tucked behind office equipment in the corner of a …