Service Delivery
Green Light will establish an ITIL based service delivery framework and organisational structures for your Managed Services business unit. Missing SLA’s? Excessive support costs? Let us help you modernise your delivery process to meet the demands of your clients and ensure you maintain compliance. We can establish the foundations for your Project Management Office. Giving you the structure and frameworks to scale your Professional Services business.
Productivity Improvements
Green Light will determine the root cause of failing and inefficient processes and implement remedial steps and digital transformation through our step by step analysis process. We help you develop a faster way to meet revenue, quality and productivity targets. Other specialities include workflow design and optimisation, AI deployment using a multi language conversational platform, automation through RPA technology and digital transformation programs. We also assist in quote to cash strategy and roadmap development.
Presales Support
We assist you with bid and tender responses as well as solution and support concepts and design.
